CUSTOM JEWELLERY PROCESS
STEP ONE
Visioning
Stacey will start by asking you a few questions, showing you design samples, and exploring gemstone options. This helps her get crystal clear on what you’re envisioning for your custom piece. Feel free to share any photos, illustrations, or other sources of inspiration with her too!
STEP TWO
DESIGNING
Stacey takes inspiration from the visioning session and works her magic to create your custom design. She’ll send you images and references so you have a clear picture of what the final piece will look like.
When you’re happy with the design, you give your nod of approval and pay a 50% deposit.
STEP THREE
Hammering
Stacey will get to work creating your custom piece of jewellery.
The turnaround time will depend on the complexity of the design as well as her current workload. We’ll keep in touch with you throughout the process, so you know when to expect your finished piece.
STEP FOUR
Revealing
When your custom jewellery piece is ready, we will invite you to pop into the shop for the big reveal. If you can’t visit in-person, we’ll send you close-up photos of the piece before we ship it.
If you want any minor changes, we’ll do our very best to accommodate them. Since jewellery is small and delicate, however, we can’t guarantee change requests.
If you order a custom ring, we will strive to get the correct size but will happily provide a free resizing if it doesn’t fit the recipient!
Once you’ve paid the balance of your deposit, all that’s left is to show off your gorgeous custom piece to the world or gift it to the lucky recipient.
GOOD TO KNOW
We offer heirloom jewellery redesign, where we melt down your old gold jewellery and transform it into a beautiful new piece. This way, you can maintain the sentimental value of your gold piece, while enjoying a piece of jewellery that suits your style.
Sometimes people think the cost of redesigning an heirloom piece will be less than creating a piece from new metal, but melting down gold is labour-intensive, so the price is often comparable. Of course, creating something new from a family heirloom or treasured piece is priceless, so keep that in mind when weighing your options!
